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Marketing services

Marketing Services That Turn Strategy Into Revenue

Shamrock is a marketing strategy agency that writes the plan deciding where your budget goes, then runs the email marketing, automation and conversion work that turns attention into repeat revenue.

Fixed fee agreed before you sign. Reply within 1 working day.

Marketing plan · Q1Sample client
Goal
Grow qualified demos from 40 to 90 a month
Audience
Operations leads at 50 to 500 person firms
Channels
SEO, LinkedIn ads, email nurture
Budget split
40% search, 35% paid social, 25% lifecycle
KPIs
Cost per demo, pipeline value, win rate
  • Search 40%
  • Paid social 35%
  • Lifecycle 25%

Trusted by teams at

01 / Definition

What Are Marketing Services?

Marketing services are the planning and execution work that attracts, converts and keeps customers, including marketing strategy, campaigns, email marketing, automation, conversion rate optimisation and reporting. They decide which channels earn budget, what each one must deliver and how you will know it worked.

Our marketing services sit above the individual channels. We audit where your budget goes today, map where demand sits and write a plan that names the target, the channels that earn a place and the budget behind each. Channel execution runs from that plan on its own pages, such as SEO services and PPC services.

Retention lives here too. Email marketing, lifecycle automation and conversion rate optimisation (CRO) turn the customers you already paid to win into repeat revenue, which is usually the cheapest growth a business has.

For teams without a senior marketer, a fractional CMO owns the plan, manages suppliers and reports to the board, for a fraction of a full-time salary.

02 / What's included

8 Marketing Services Included in Every Plan

Every plan includes these eight services, weighted towards the stage where your funnel leaks most.

  • Strategy document

    Marketing strategy

    A written plan that names the target, the channels and the budget behind each.

  • Launch plan

    Go-to-market planning

    Positioning, pricing signals and launch sequencing for new products and markets.

  • Persona pack

    Customer research and personas

    Interviews, reviews and data turned into personas your whole team can use.

  • Email programme

    Email and lifecycle marketing

    Welcome, nurture, win-back and newsletter programmes that bring customers back.

  • Automated flows

    Marketing automation

    HubSpot, Klaviyo and ActiveCampaign flows built, tested and documented.

  • Monthly test log

    Conversion rate optimisation

    Tests on pages, forms and offers that raise the value of existing traffic.

  • Live dashboard

    Analytics and attribution

    GA4 and Looker Studio set up so revenue traces back to its channel.

  • Monthly leadership

    Fractional CMO support

    Senior marketing leadership for your team, without a full-time hire.

03 / Warning signs

Signs Your Marketing Needs a Reset

Your marketing needs a reset when spend keeps rising and nobody can say which part of it pays. These six signs are the ones we see most often.

  • Spending across channels with no attribution

    The fixTracking and a dashboard that tie every enquiry and sale to the channel that earned it.

  • Running campaigns without a written plan

    The fixOne plan with targets, budgets and review dates that every supplier works from.

  • Losing customers after the first purchase

    The fixLifecycle email and automation that bring buyers back for a second order.

  • Buying traffic that never converts

    The fixConversion tests on the pages and forms that sit between the click and the sale.

  • Launching products to silence

    The fixA go-to-market plan with positioning, sequencing and a launch-month target.

  • Managing five suppliers with no lead

    The fixA fractional CMO who owns the plan and holds every supplier to it.

04 / Process

Our Marketing Process in 5 Steps

Our marketing process moves from research to scale in five steps, and each step ends with a document you keep.

  1. Step 01Weeks 1 to 2

    Research

    We review your analytics, CRM and ad accounts, interview customers and benchmark competitors, so the plan starts from evidence.

    You getResearch findings and personas

  2. Step 02Weeks 3 to 4

    Plan

    We write the plan: target, audience, channels, budget split and KPIs, with the month each one can fairly be judged.

    You getOne-page marketing plan

  3. Step 03Weeks 5 to 8

    Launch

    Tracking goes in first, then campaigns, email flows and tests go live in a planned order rather than all at once.

    You getLive campaigns and flows

  4. Step 04Every month

    Measure

    Every channel reports into one dashboard, scored against the plan's targets rather than its own vanity metrics.

    You getMonthly scorecard

  5. Step 05Every quarter

    Scale

    Budget moves towards whatever the numbers prove. Channels that stall get fixed or cut, and the plan is rewritten each quarter.

    You getQuarterly plan review

05 / Email and automation

Email Marketing and Automation Flows

We build four core automated flows for every client: welcome, nurture, abandon and win-back, then add campaigns on top.

  1. Flow 01 · Sign-up or first purchase

    Welcome

    Three to five emails that set expectations, introduce your best products and ask for a second action within a fortnight.

    Welcome emails typically earn the highest open rates of any flow

  2. Flow 02 · Lead not yet ready to buy

    Nurture

    Education and proof on a steady cadence, scored so sales hear about a lead the moment it warms up.

    Scored leads reach sales with context, not cold

  3. Flow 03 · Cart, form or checkout left

    Abandon

    A reminder within the hour, an objection-handling email the next day and a final nudge, stopped the moment they convert.

    Recovers revenue from visitors you already paid to win

  4. Flow 04 · No purchase in 90 to 180 days

    Win-back

    A check-in, a reason to return and a clean exit, so the list stays healthy and deliverability stays high.

    Keeps lists clean and brings lapsed buyers back

06 / Proof

Marketing Services Case Study

This case study shows how one launch plan combined PR, short-form video and paid social to sell out an opening month with no existing audience.

Hospitality

A new opening sold out its first month ahead of target

Challenge
A new venue needed to sell out its first month with no existing audience and no press relationships in the city.
What we did
A launch plan that sequenced media outreach first, short-form video second and a paid social push behind the content that was already working organically.
18
Pieces of launch coverage in one month
+87%
Branded search during the campaign
100%
Opening month sold, ahead of target

Our launch month sold out. Three launches before this one, with a bigger budget, did nothing close.

M. Adeyemi, Founder, hospitality group
More Marketing Case Studies

07 / Tools

Tools We Use

We work in the tools you already own first, then add what the plan needs, with every addition named in the proposal.

  • GA4Traffic, conversions and revenue
  • HubSpotCRM, email and automation
  • KlaviyoE-commerce email and SMS
  • SemrushMarket and competitor research
  • HotjarHeatmaps and session recordings
  • Looker StudioLive reporting dashboards
  • ZapierConnecting tools without code
  • Meta Business SuitePaid and organic social data

08 / Who it suits

Who Our Marketing Services Suit

Our marketing services suit three kinds of business: founder-led startups, scaling SMEs and in-house teams that need senior strategy.

  • Founder-led startup

    Sounds likeProduct works, first customers are in, growth depends on the founder's time.

    What you needA plan that picks two channels and a first email programme, so marketing stops living in the founder's head.

    Usual starting pointGrowth Sprint

  • Scaling SME

    Sounds likeSeveral channels running, several suppliers, revenue flat for a few quarters.

    What you needOne plan, one dashboard and budget moved to whatever earns, with lifecycle email lifting repeat revenue.

    Usual starting pointGrowth Retainer

  • In-house team needing senior strategy

    Sounds likeA capable team that executes well but lacks a senior strategist above it.

    What you needA fractional CMO who owns the plan and coaches the team, while specialists fill skill gaps.

    Usual starting pointFractional CMO

09 / Comparison

Marketing Agency vs In-House Marketing Team

A marketing agency gives you senior strategy and specialist skills without the cost and hiring time of a full team, while an in-house team gives you more daily control.

FactorIn-house teamShamrock
CostWeakSeveral salaries plus tools and trainingStrongOne scoped monthly fee
Hiring timeWeakThree to six months per senior roleStrongTeam in place from week one
Skill rangeMixedLimited to the people you hireStrongStrategy, email, CRO and analytics specialists
Tools includedWeakBought and managed separatelyStrongReporting and testing tools included
FlexibilityMixedHard to scale down quicklyStrongScope flexes each quarter

10 / FAQ

Marketing Services FAQs

These answers cover what buyers ask before they hire a marketing agency for strategy, email and retention work.

What do marketing services include?

Our marketing services include marketing strategy, go-to-market planning, customer research and personas, email and lifecycle marketing, marketing automation, CRO, analytics and attribution, and fractional CMO support. Channel execution such as SEO and PPC runs from the same plan.

The weighting follows your funnel. A business losing customers after the first order gets more lifecycle email and automation. A business buying traffic that never converts gets more CRO. A business with five suppliers and no lead gets a fractional CMO who owns the plan and holds every supplier to it.

What does a marketing strategy agency actually deliver?

A marketing strategy agency delivers a written plan that names the commercial target, the audience, the channels that earn budget, the budget split and the KPIs, with the month each can fairly be judged.

Our plan fits on one page, backed by the research behind it: analytics and CRM review, customer interviews and a competitor benchmark. Every channel then reports into one dashboard scored against the plan's targets, and the plan is rewritten each quarter from what the numbers show.

How much do marketing services cost?

The cost depends on how many channels the plan covers, how much execution we carry and how deep the reporting goes. The fee is fixed in the proposal before you sign and holds for the quarter.

Shamrock engagements usually start from $3,000 a month in fees, with any ad spend on top. A fixed-scope project, such as a go-to-market plan, is quoted separately as a one-off fee.

What is a fractional CMO, and do I need one?

A fractional CMO is a senior marketing leader who works part time inside your business. They own the plan, manage suppliers and report to the board, for a fraction of a full-time salary.

You probably need one when marketing spend is growing, several suppliers are involved and nobody senior owns the overall number. A capable in-house team without a senior strategist above it is another common fit, because the fractional CMO coaches the team while specialists fill skill gaps.

How long until marketing results show?

Most clients see movement within 90 days, mainly from moving budget away from channels that were not paying. Email and CRO gains often show within weeks. Compounding growth builds from month six.

The plan names the month each channel can fairly be judged, so nobody cuts SEO after six weeks or keeps funding a paid campaign that has failed for three months.

Do you run email marketing and automation?

Yes. We build and run email programmes in HubSpot, Klaviyo, ActiveCampaign and Mailchimp, including the automated flows, templates and list management.

Every client gets four core flows: welcome, nurture, abandon (cart, form or checkout) and win-back. Campaigns and newsletters run on top. Copy for each flow is written with our copywriting services team, and every flow reports revenue, not just opens.

What is conversion rate optimisation (CRO)?

Conversion rate optimisation is testing changes to pages, forms and offers so more of your existing visitors become enquiries or customers. It raises revenue without buying more traffic.

We test one variable at a time, record every result in a monthly test log and roll winners out across the site. Losing tests are kept on record too, so nobody pays for the same lesson twice.

Which marketing KPIs do you report?

We report revenue, qualified leads, cost per acquisition, customer lifetime value and retention rate. Reach and engagement appear as context, never as the headline.

GA4 and Looker Studio are set up so revenue traces back to the channel that earned it. The exact KPIs are agreed in writing during planning.

Can you work alongside our in-house marketing team?

Yes, and the pairing often works best. We carry strategy and specialist work, while your team keeps the brand voice and day-to-day activity.

One named lead coordinates with your team, joins your planning meetings where useful and makes sure agency work and in-house work pull towards the same target.

What is the minimum contract for marketing services?

A Growth Retainer runs on a 6-month minimum, then rolls monthly with 30 days' notice. Fixed-scope projects such as a go-to-market plan are quoted separately.

For businesses that want proof first, a 90-day Growth Sprint audits the funnel in the first fortnight, fixes the weakest stage and ends with a results review and next-step plan.

Do you plan marketing for international markets?

Yes. We plan and run marketing for clients in 14 countries, with campaigns set up by market, language and currency.

Reporting can split performance by region or currency, and calls are scheduled around your working hours.

Who owns the marketing data and accounts?

You own all of it: the CRM, the email lists, the analytics and every account. We work inside platforms registered to your business.

When an engagement ends, nothing needs transferring, because nothing was ever in our name.

12 / Next step

Get a Marketing Plan Built for Your Goals

A marketing plan from us names your target, the channels that earn a place and the budget behind each one, before you commit to anything.

  • 01Review where your budget goes today
  • 02Find the stage where revenue leaks
  • 03Outline a 90-day marketing plan

Reply within 1 working day. No lock-in contracts.

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